The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability by Susan PageMy rating: 4 of 5 stars
As I read this, I kept being reminded of those many project management how-to books I’ve read throughout my career. Page describes in detail the process to catalog and define business processes, and puts together a plan on effecting and managing related change. I approached this book as a way to reintroduce myself to the concepts of BPM, and I did recognize much of this from my work with a BPM software vendor. I believe this would be valuable to those approaching a BPM project without an existing framework to use. This provides the framework and samples of plans and processes and assets. Seems like this would be a valuable resource to many.
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